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AI in Canadian Banking: The Complete 2026 Guide

How RBC, TD, Scotiabank, BMO, and CIBC are deploying artificial intelligence. Inside Borealis AI, Layer 6, fraud detection systems, and AI careers at Canada's Big Five banks.

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AGI House Canada

Community Team

January 12, 202613 min read
AI in Canadian Banking: The Complete 2026 Guide

Canada's Big Five banks collectively manage $7+ trillion in assets and employ over 400,000 people. They're also among the most aggressive AI adopters in global banking—with RBC ranking #3 worldwide for AI maturity and all five Canadian banks placing in the top 30 of the Evident AI Index.

This guide breaks down how each bank is deploying AI, the research labs driving innovation, and what it means for AI careers in Canadian finance.

How Do Canadian Banks Rank in AI Globally?

The Evident AI Index evaluates 50 major global banks across four pillars: Talent, Innovation, Leadership, and Transparency. Canadian banks consistently outperform their global peers.

2025 Evident AI Index Rankings

BankGlobal RankChange from 2024Notable Strength
RBC#3#1 in Canada, 4th consecutive year
TD Bank#13-4Innovation, Research Labs
BMO#19+5Leadership disclosures
CIBC#22+19Transparency (largest improvement)
Scotiabank#29Responsible AI culture

RBC is the only Canadian bank in the global top 10. TD's drop from #9 to #13 reflects intensified competition, not declining capabilities—the bank opened a new Layer 6 office in New York in April 2025.

"Canadian banks demonstrated the highest level of AI maturity across the six regions examined in the Evident AI Index." — Evident Insights, 2024 Banking AI Index

What Is Borealis AI (RBC)?

Borealis AI is RBC's dedicated AI research institute and the largest bank-owned AI lab in Canada.

Borealis AI Overview

DetailInformation
Founded2016
Employees950+
Headquarters777 Bay St., Suite 2700, Toronto
Lab LocationsToronto, Montreal, Vancouver, Waterloo
Focus AreasReinforcement learning, NLP, deep learning, unsupervised learning
ParentRoyal Bank of Canada

Borealis AI operates as a curiosity-driven research centre, publishing peer-reviewed research while solving practical problems in financial services.

Research Output (2025)

Borealis researchers recently published at major conferences including:

  • ICML 2025: "TabReason: A Reinforcement Learning-Enhanced LLM for Accurate and Explainable Tabular Data Prediction"
  • CVPR 2025: Championing inclusion and responsible AI in partnership with WiCV and LatinX in AI

Borealis AI Fellowship Program

The RBC Borealis Fellowship supports emerging Canadian AI researchers with $10,000 CAD awards for graduate studies. Applications for the 2025-2026 program closed January 25, 2026.

Key Projects

  • Mule Account Fraud Detection: Joint experiment with Vector Institute to identify synthetic accounts used for money laundering
  • North Star Research: Program addressing challenges in compute and data availability for ML research
  • Fraud Modernization: Transitioning from static rules to adaptive, real-time risk scoring using ML

RBC's 2025 Investor Day revealed the bank analyzes 11 trillion security events annually using AI-powered systems.

What Is Layer 6 (TD Bank)?

Layer 6 is TD Bank's AI centre of excellence, acquired in 2018 for approximately $100 million USD—the first major AI acquisition by a Canadian bank.

Layer 6 Overview

DetailInformation
Founded2016 (as AI spinoff from Milq Inc.)
Acquired by TDJanuary 9, 2018
Acquisition Price~$100 million USD
Current Team100+ employees
Customers Impacted27+ million
HeadquartersMARS Innovation District, Toronto
New OfficeOne Vanderbilt, New York (opened 2025)

The Founding Team

The Layer 6 founders represent a direct connection to Canada's AI research ecosystem:

FounderBackgroundCurrent Role
Jordan JacobsEntertainment lawyer, Milq co-founder, Vector Institute co-founderLeft TD to found Radical Ventures
Tomi PoutanenU of T MSc/MBA, Milq co-founder, Vector Institute co-founderRemained at TD
Maksims VolkovsPhD under Richard Zemel (Hinton's group), ML specialistChief AI Scientist, TD Bank

All three founders studied under or alongside Geoffrey Hinton at the University of Toronto, establishing a direct research lineage from Canada's AI godfather to one of its largest banks.

2025 Expansion

In April 2025, TD opened a new Layer 6 office at One Vanderbilt in New York City with an initial team of 20 data scientists, ML engineers, and GenAI specialists. This expansion supports TD Bank America's Most Convenient Bank operations.

Technology Partnerships

TD partners with both major LLM providers:

  • OpenAI: Currently using OpenAI models
  • Cohere: Partnership with Toronto-based competitor

How Is Scotiabank Using AI?

Scotiabank has built a reputation for responsible AI culture and practical agentic AI deployment.

Key AI Initiatives

InitiativeDescriptionImpact
AIDoxAgentic AI system processing commercial client emails70% reduction in manual processing
Chatbot (Luigi, EVA, Wall-E, Peach)Award-winning customer service AI30% reduction in contact center calls
Payment Operations AIPartnership with EY and MicrosoftBuilt in under 3 months using Copilot

Awards and Recognition

  • DataIQ AI Awards 2024: Most Innovative Use of AI (Client-Side) for chatbot
  • DataIQ 2024: Best Responsible AI Program—"a pioneering initiative in the financial industry"

Google Cloud Partnership

In April 2024, Scotiabank named Google Cloud its "enterprise cloud platform of choice," enabling access to Vertex AI and Gemini for its 55 million customers across multiple countries.

Agentic AI Focus

Scotiabank's Global Banking and Markets predicts 2025 will be "the year of agentic AI"—autonomous systems that can understand intent, identify entities, and execute multi-step tasks without human intervention.

What Is BMO Doing in AI?

BMO has taken a strategic approach to AI leadership, appointing its first Chief AI and Data Officer in October 2024.

Leadership

Kristin Milchanowski joined BMO as Chief Artificial Intelligence and Data Officer in October 2024. She holds a PhD in Decision Sciences and completed post-doctoral AI studies at Oxford, bringing over two decades of financial sector AI experience.

AI-Powered Tools

ToolFunctionRecognition
Lumi AssistantInternal AI helping employees access informationBest Use of Gen AI for CX (2025 Digital Banker Awards)
Lumi AssistantClient advice and guidance supportTop Innovation in Finance – North America (Global Finance 2025)
Operational Loss IntelligencePredicts and prevents human errorsReduces "Human Error Tax"
CashTrack InsightReal-time cash shortage forecastingAI/ML-powered financial planning

Partnerships

  • Creative Destruction Lab (CDL-Montreal): Helping AI startups scale
  • IBM Quantum Network: Extending quantum computing leadership

BMO maintains a dedicated BMO AI team on Medium publishing research and updates on their AI capabilities.

How Is CIBC Deploying AI?

CIBC launched the most ambitious enterprise AI rollout among Canadian banks in 2025.

CIBC AI (CAI) Platform

DetailInformation
LaunchedMay 27, 2025 (enterprise-wide)
Pilot StartedJuly 2024
Initial Pilot500 employees
Pilot Growth7,500 users within 8 months
Hours Saved200,000+ during pilot
UsesDocument summarization, email drafting, research compilation

Hiring Plans

CIBC announced plans to hire 200+ data and AI roles over the next 12 months, focusing on:

  • AI governance
  • Customer experience
  • "Resilient and trustworthy AI solutions"

Responsible AI Leadership

CIBC became the first major Canadian bank to sign the Government of Canada's Voluntary Code of Conduct on Responsible Development and Management of Advanced Generative AI Systems (March 2025).

Technology Approach

CIBC leverages its Azure Innovation Lab to test models and maintains relationships with OpenAI, Cohere, and other providers.

What AI Use Cases Are Banks Deploying?

Fraud Detection

Canadian banks lose billions annually to fraud, with Canadians reporting $638 million in fraud losses in 2024 alone.

ApplicationTechnologyImpact
Real-time Transaction ScoringML risk engines replacing static rulesAdaptive fraud detection
Mule Account DetectionPattern recognition for synthetic accountsNew threat category
Deepfake DetectionAI identifying AI-generated scamsCounter to generative AI fraud
AML (Anti-Money Laundering)Graph neural networks for relationship mappingComplex pattern detection

RBC's fraud modernization initiative transitions from rule-based systems to adaptive ML scoring, analyzing 11 trillion security events annually.

"90% of financial institutions are combating emerging fraud with AI-powered solutions." — Feedzai, AI Fraud Trends 2025

Customer Personalization

McKinsey estimates AI-powered personalization could generate $1.7-3 trillion in global value for banks.

ApplicationExampleImpact
Investment RecommendationsRisk-appropriate suggestions based on profilePersonalized advice
Cash Flow PredictionsBMO's CashTrack forecasting shortfallsProactive financial planning
Digital ID VerificationRBC's AI-enabled identity verificationFaster, more secure onboarding
Contact Center OptimizationScotiabank's 30% call diversionImproved efficiency

Operations and Efficiency

BankToolApplication
ScotiabankAIDoxCommercial email processing (70% reduction)
BMOOperational Loss IntelligenceHuman error prediction/prevention
CIBCCAI Platform200,000+ hours saved in pilot
TDLayer 6 MLCross-sell optimization, customer insights

What Do AI Careers at Canadian Banks Pay?

Canadian banks are major employers of AI talent, competing with tech companies and startups for machine learning engineers and researchers.

RBC Compensation

RoleSalary RangeNotes
Machine Learning EngineerCA$88,521 - $159,34525th-75th percentile
Machine Learning Engineer (Levels.fyi)CA$121,000 - $152,000PL08-PL07 levels
AI Software Engineer$135,835 - $202,73125th-75th percentile
Software Engineer (general)CA$71,300 - $126,000PL10-PL05 levels
Research Scientist (Borealis AI)CA$200,000 - $351,000Total compensation

TD / Layer 6 Compensation

RoleSalary RangeNotes
Machine Learning EngineerCA$150,000 - $250,000Estimated range
Research Scientist (Layer 6)CA$200,000 - $342,000Total compensation
Data ScientistCA$100,000 - $150,000Mid-level

Why Work at a Bank?

AdvantageDescription
ScaleModels deployed to 27M+ customers (TD)
DataMassive proprietary datasets
StabilityEstablished compensation, benefits
ResearchPublication-quality work at Borealis AI, Layer 6
ImpactReal-world deployment, not just research

The trade-off: bank compensation typically trails top tech companies by 20-30%, but offers better work-life balance and Canadian job security.

What's Next for AI in Canadian Banking?

Emerging Trends

  1. Agentic AI: Autonomous systems handling multi-step tasks (Scotiabank's AIDox)
  2. Quantum Computing: BMO joined IBM Quantum Network; D-Wave partnerships emerging
  3. GenAI Enterprise Rollout: CIBC's bank-wide platform sets template
  4. Responsible AI: CIBC's government code signing signals regulatory alignment
  5. US Expansion: Layer 6's NYC office extends Canadian AI capabilities

Investment Levels

  • RBC: $5+ billion in technology investment (2025 Investor Day)
  • All Big Five: Combined technology spend exceeds $15 billion annually

Frequently Asked Questions

Which Canadian bank is best at AI?

RBC ranks #1 in Canada and #3 globally for AI maturity according to the Evident AI Index 2025, a position it has held for four consecutive years. RBC's Borealis AI lab employs 950+ people across four Canadian cities and publishes research at top conferences like ICML and CVPR.

What is Borealis AI?

Borealis AI is RBC's dedicated AI research institute, founded in 2016. With 950+ employees in Toronto, Montreal, Vancouver, and Waterloo, it performs fundamental and applied machine learning research. Key focus areas include reinforcement learning, NLP, deep learning, and fraud detection. Borealis also runs a fellowship program providing $10,000 CAD awards to Canadian graduate students.

What happened to Layer 6?

Layer 6 was acquired by TD Bank in January 2018 for approximately $100 million USD—the first major AI acquisition by a Canadian bank. Founded by Jordan Jacobs, Tomi Poutanen, and Maksims Volkovs (all connected to Geoffrey Hinton's research ecosystem), it now serves as TD's AI centre of excellence with 100+ employees. In April 2025, TD opened a Layer 6 office in New York City.

How much do AI jobs at Canadian banks pay?

Machine Learning Engineers at Canadian banks earn CA$88,000-$160,000 base salary, with total compensation reaching $200,000+ at senior levels. Research Scientists at Borealis AI (RBC) and Layer 6 (TD) can earn CA$200,000-$350,000 in total compensation. AI Software Engineers at RBC average $135,000-$200,000.

Are Canadian banks hiring AI talent?

Yes, aggressively. CIBC announced 200+ AI hires over 12 months. RBC, TD, BMO, and Scotiabank all have active AI recruiting. Common roles include ML Engineers, Data Scientists, Research Scientists, GenAI Specialists, and AI Product Managers. Banks compete with tech companies and startups for talent.

How are banks using AI for fraud detection?

Canadian banks use machine learning for real-time transaction scoring, replacing static rule-based systems. RBC analyzes 11 trillion security events annually. AI applications include mule account detection (synthetic identities), deepfake identification, and anti-money laundering pattern recognition. Feedzai reports 90% of financial institutions now use AI-powered fraud solutions.

What is CIBC AI (CAI)?

CIBC AI (CAI) is CIBC's enterprise Generative AI platform, launched bank-wide in May 2025 after a pilot starting July 2024. The platform saved 200,000+ hours during pilot and grew from 500 to 7,500 users in eight months. It handles document summarization, email drafting, research compilation, and other text-based tasks.

Do Canadian banks work with Cohere?

Yes. TD Bank partners with both OpenAI and Cohere for its AI initiatives. CIBC tests models from OpenAI, Cohere, and other providers through its Azure Innovation Lab. The relationship between Canadian banks and Canadian AI companies like Cohere represents a natural ecosystem alignment.


Related Reading

Canadian AI Ecosystem

AI Careers in Canada

AI Leaders

AI Technology


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Data current as of January 2026. Information from Evident AI Index, bank press releases, Glassdoor, Levels.fyi, and public filings.

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AGI House Canada

Community Team